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Our consulting services are client-focused and tailored to meet your business needs; our expert advisors can provide as much or as little help as you need.

You will be matched with a consultant with specialized knowledge, practical and industry experience (where relevant). We will work with you to set clear objectives, project milestones and deliverables to ensure you achieve the outcome you expect. We pride ourselves on our expertise in developing, managing and delivering such programs on behalf of our clients. Our work is meant to deliver measurable results and sustainable improvements in organizations.

We provide consultancy on a wide range of standards including ISO 9001, ISO 45001, ISO 27001 and ISO 22000. From conducting a gap analysis to designing and implementing your management system and pre-assessment audit, our experienced ISO consultants can help you achieve, maintain and continuously improve your management system.

Quality Management System

ISO 9001:2015 sets out the requirements for an organization’s QMS. The internationally recognized standard is suitable for businesses of all sizes and industries. ISO 9001 requires organizations to demonstrate their ability to consistently provide products and services that meet customer and applicable legal and regulatory requirements. The standard aims to increase customer satisfaction by improving company processes and providing assurance to customers that the organization is ISO 9001 compliant.

Implementing an ISO 9001 QMS in an organization has several benefits, including but not limited to

  • Consistently providing products and services that meet customer expectations
  • Continuously improve processes, products and services by identifying and acting on opportunities for improvement
  • Reducing the probability of error and increasing customer satisfaction
  • Demonstrate commitment and commitment to quality to customers, staff and suppliers
  • Quickly identify potential problems or opportunities for improvement within the organization, for example through internal audits
  • Securing more contracts, (e.g. often contracts and tenders require organizations to be ISO 9001:2015 certified)
Environmental Management System

The ISO 14001:2015 Environmental Management System standard has been adopted by organizations worldwide. The standard is designed to help organizations protect the physical environment around them while meeting the economic needs of today and without harming the ability of future generations to do the same.

The standard takes a systematic approach to environmental management to achieve long-term sustainability.

The complexity of an organization’s EMS depends on the context and size of the organization, the scope of the EMS, compliance obligations and the nature of the work undertaken by the organization.

Energy Management System

ISO 50001:2018 encourages organizations to take a systematic approach to improving energy performance and EnMS. The internationally recognized standard is applicable to organizations of all sizes in all sectors.

Organizations that focus on continuous improvement are encouraged to adopt a systematic approach to improve their energy performance. Energy performance indicators (EnPIs) and energy baselines (EnBs) should be in place to allow organizations to successfully monitor and measure their performance.

This standard can be used independently or in combination with other standards as part of an Integrated Management System.

Occupational Health and Safety

ISO 45001:2018 is an internationally recognized management standard that sets the requirements for an Occupational Health and Safety (OHS&S) management system. With a focus on continuous improvement, the standard encourages organizations to provide a safe and healthy workplace and reduce work-related injuries and illnesses by eliminating hazards and minimizing OHS risks.

Organizations of all sizes can implement an OHS&S management system to proactively reduce hazards and risks in the workplace. This standard can be implemented as an Integrated Management System (IMS) alone or in combination with other standards such as ISO 9001 and ISO 14001.

Food Safety Management System

ISO 22000 is a set of guidelines that help businesses to establish and manage a Food Safety Management System (FSMS). The processes and procedures a business implements through ISO 22000 will help it identify, monitor, mitigate and prevent food safety hazards at any stage of the food chain.

The ISO 22000 framework will help you improve communication throughout your food supply chain, helping you to deliver safe and healthy food to your customers. This globally recognized standard is aligned with Codex HACCP Principles and has regulatory approval.

Using a Food Safety Management System will help you ensure that the food you supply is of a high standard and free from contamination.

GMP Consulting (Good Manufacturing Practices)

Good Manufacturing Practices or GMP is a system of processes, procedures and documentation that ensure that manufacturing products such as food, cosmetics and pharmaceutical products are consistently manufactured and controlled according to established quality standards. Implementation of GMP can help reduce losses and waste, prevent recalls, seizures, fines and imprisonment. In general, it protects both the company and the consumer from adverse food safety incidents.

GMPs examine and cover every aspect of the manufacturing process to protect against potentially catastrophic risks for products such as cross-contamination, advertation, and mislabeling.

HACCP Consulting (Hazard Analysis And Critical Control Points)

The Hazard Analysis and Critical Control Point, more commonly known as HACCP, plays a crucial role in the food industry. HAACP is a set of principles that help organizations comprehensively analyze potential risks related to food safety and put in place the necessary controls to combat them. HACCP is a comprehensive approach that identifies, assesses and controls potential hazards to prevent foodborne diseases.

Ensuring food safety is critical. It protects consumer health, prevents foodborne diseases and allergic reactions, and protects the consumer’s confidence in the quality and safety of the brand. is the cornerstone of the food industry. With this in mind, we wanted to emphasize the great importance of using the HACCP system, highlighting its role in improving food safety and protecting public health.

BRC Consultancy

BRCGS (formerly BRC) first published the Global Food Safety Standard in 1998. Developed to help the food industry comply with UK and EU food safety laws, this standard has become an internationally recognized benchmark for best practices in food safety, quality and responsibility, with more than 17,000 BRC-certified facilities worldwide.

The standard, which reaches its ninth number, provides a framework for food sector working to manage the safety, integrity and quality of their products and services. This includes retailers, manufacturers, importers, food companies and ingredient suppliers. Many retailers in the UK, the U.S. and Europe will only do business with suppliers who have passed an audit and are accredited by a BRCGS certification body.

FCCS 22000

FSSC 22000 or Food Safety Systems Certification 22000 is an internationally recognized certification program based on the ISO 22000 standard in setting a benchmark for quality, safety and processes for the food industry.

Getting FSSC 22000 certification indicates that a business dealing with food products, whether it is a manufacturer, supplier or retailer, has an effective food safety management system to meet the requirements of regulators, partners and consumers.

Information Security Management system

ISO/IEC 27001:2013 outlines the requirements for an information security management system. The standard includes the requirements for the assessment and handling of information security risks. Appendix A specifies the controls for an ISMS.

When implementing ISO 27001, organizations are required to consider external and internal problems that may affect ISMS, such as loss of information, disclosure of passwords, fraud and unauthorized access. An information security risk assessment process should be implemented and an information security risk processing should be implemented to assess and prioritize risk.

Personal Data Privacy Management System

ISO 27701 refers to the data protection legislation in force in the country in which it is applied and is an ideal basis for all organizations that want to provide trust with their customers, supported by a process of continuous improvement and transparency of their processes and procedures, as this standard is estimated to cover future certifications associated with the General Data Protection Regulation (GDPR) as it is a documentable standard associated with ISO 27001.

SPICE Consultancy

Software Process Improvement and Capability Determination (SPICE) is an international framework for evaluating software development processes. SPICE was jointly developed by the International Organization for Standardization (ISO) and the International Electrotechnical Commission (IEC). SPICE is specified in ISO/IEC 15504.

The primary purpose of SPICE and ISO/IEC 15504 is to help organizations and software development teams make process improvement based on the rigorous definitions of goals and programs to achieve them. It provides numerous benefits to software suppliers, buyers and evaluators.

Information Technology-Service Management

The establishment of optimum IT service management, which can increase profit as well as efficiency in organizations, does not occur by chance. Today’s most successful organizations are aware of the importance of having a proven service management system through ISO 20000 certification.

ISO 20000 is a standard that enables companies that manage IT services either within their own or external suppliers to harmonize their IT service management processes. Having a Service Management System will also raise your ITIL (Information Technology Infrastructure Library) standards, so your IT services will be offered as expected.

Providing a framework for controlling and improving IT service management, ISO 20000 provides consistency and efficiency for your IT services.

Social Security-Business Continuity Management Systems

ISO 22301:2019, Safety and Resilience – Business Continuity Management System It is a management system standard published by the International Organization for Standardization, which sets the conditions for planning, establishing, implementing, operating, monitoring, reviewing, maintaining and continuously improving a documented management system to protect against destructive events, reducing the possibility of occurrence, preparing, intervening with them and getting rid of them when they arise. It is intended to apply to all entities or parts of them, regardless of the type, size, and nature of the organization.

Organizations implementing a Business Continuity Management System (BCMS) based on ISO 22301 requirements can undergo an official evaluation process where they can obtain accredited certification according to this standard. A certified BCMS shows internal and external stakeholders that the organization adheres to good practices in business continuity management.

Customer Satisfaction Management System

The Customer Satisfaction standard ISO 10002 is the guideline standard for the implementation of a complaint management system. It helps organizations identify, manage their customers’ complaints, and understand how successfully they handle them.

The standard specifies the basic requirements for successfully handling customer complaints and includes complaint management controls to help you address customer dissatisfaction in your business.

Customer Communication Centers

ISO 18295 aims to improve service quality and contributes to clarifying the expectations of customers and employees. Makes performance management possible and encourages satisfied customers and customers. This standard is designed to be used for all kinds of customer interaction with a customer contact center.

Risk Management

ISO 31000 provides policies, a framework, and a process to help organizations of any size or any industry manage risks in a systematic and cost-effective way. Its principles, framework and process of all types of risks (e.g., information security risks, business continuity risks, financial risks, environmental risks, quality risks, etc.)

Contrary to the commonly used financial-based risk management standards and models, ISO 31000 is a standard that can be easily applied by any public, private sector or non-governmental organization, regardless of size or field of activity.

Translation Services

ISO 17100 is accepted worldwide for setting the standard for quality translation services.

The standard determines the requirements for all aspects of the translation process, which directly affect the quality and delivery of your services, such as your processes, translator qualifications and technical resources.

Integrating the terminology used in the field of translation, ISO 17100 will simplify the interaction between the customer and the translator in terms of contract needs. It provides your customers with assurance that you are providing a quality service that is managed, coordinated, reviewed and reviewed by the appropriately qualified members of the team. Thus, margin of error and/or customer complaints are eliminated.